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If you prefer to contact us by e-mail, you can contact us as follows:
Click here to email Ford Motor Company
Email Ford Credit:
Click here to email the Customer Service Department
Ford of Canada Customer Relationship Centre
Knowledgeable representatives can assist you Monday to Friday, 8:30 a.m. to 5:00 p.m. (local time)
Roadside Assistance Centre
A comprehensive package of benefits that will cover you in just about any emergency situation is included concurrently with your Ford New Vehicle Limited Warranty and most Ford Extended Service Plans. Roadside assistance is available 24 hours a day, 365 days a year, no matter where you travel across Canada or the Continental U.S.
Click on your vehicle’s model year to obtain more information:
Ford Credit Canada Limited
1-877-636-7346 (toll free)
Knowledgeable representatives are available to assist you Monday to Thursday, 8:00 AM to 10:00 PM EST, Friday 8:00 AM to 7:00 PM EST, Saturday 9:00 AM to 3:00 PM EST