By Social Media

Feel free to direct any questions or comments to us via FacebookTwitter or Instagram.


By Email

If you prefer to contact us by e-mail, you can contact us as follows:

Email Ford:

Click here to email Ford Motor Company

Email Ford Credit:

Click here to email the Customer Service Department


By Phone

Ford of Canada Customer Relationship Centre
1-800-565-FORD (3673)

Knowledgeable representatives can assist you Monday to Friday, 8:30 a.m. to 5:00 p.m. (local time)


Roadside Assistance Centre

A comprehensive package of benefits that will cover you in just about any emergency situation is included concurrently with your Ford New Vehicle Limited Warranty and most Ford Extended Service Plans. Roadside assistance is available 24 hours a day, 365 days a year, no matter where you travel across Canada or the Continental U.S.

Click here to visit the Roadside Assistance Centre


Ford Credit Canada Limited
1-877-636-7346 (toll free)

Knowledgeable representatives are available to assist you Monday to Thursday, 8:00 AM to 10:00 PM EST, Friday 8:00 AM to 7:00 PM EST, Saturday 9:00 AM to 3:00 PM EST