We’d love to hear from you.
By Social Media
Feel free to direct any questions or comments to us via Facebook or Twitter.
By Email
If you prefer to contact us by e-mail, you can contact us as follows:
Email Ford:
Click here to email Ford Motor Company
Email Ford Credit:
Click here to email the Customer Service Department
By Phone
Ford of Canada Customer Relationship Centre
1-800-565-FORD (3673)
Knowledgeable representatives can assist you Monday to Friday, 8:30 a.m. to 5:00 p.m. (local time)
Roadside Assistance Centre
1-800-665-2006
A comprehensive package of benefits that will cover you in just about any emergency situation is included concurrently with your Ford New Vehicle Limited Warranty and most Ford Extended Service Plans. Roadside assistance is available 24 hours a day, 365 days a year, no matter where you travel across Canada or the Continental U.S.
Click on your vehicle’s model year to obtain more information:
Ford Credit Canada Limited
1-877-636-7346 (toll free)
Knowledgeable representatives are available to assist you Monday to Thursday, 8:00 AM to 10:00 PM EST, Friday 8:00 AM to 7:00 PM EST, Saturday 9:00 AM to 3:00 PM EST
